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HelpAge International is seeking an experienced and strategic Capacity Strengthening Manager to lead the design and implementation of the capacity development component of the SCORE (Strengthening Civil Society for Older People’s Rights and Engagement) programme. This fixed-term role, reporting to the Senior Programme Manager – SCORE Co-Lead, runs until 31 December 2028 and is open globally, with the position graded at UK Salary Grade E or its local equivalent.
About HelpAge International
HelpAge International collaborates with a global network of approximately 200 organisations across 99 countries. By fostering partnerships and inclusive practices, HelpAge works towards a just and equitable society for people of all ages.
About HelpAge International
The SCORE programme is a multi-country initiative operating in Bangladesh, Ethiopia, Lebanon, Moldova, Mozambique, Myanmar, Pakistan, Tanzania, and Uganda. It empowers civil society organisations to lead national efforts on ageing, amplifies the voices of older people, and works to eliminate ageism and poverty.
The SCORE programme is a multi-country initiative operating in Bangladesh, Ethiopia, Lebanon, Moldova, Mozambique, Myanmar, Pakistan, Tanzania, and Uganda. It empowers civil society organisations to lead national efforts on ageing, amplifies the voices of older people, and works to eliminate ageism and poverty.
Role Overview
The Capacity Strengthening Manager will lead the design and execution of a structured capacity development strategy aligned with the SHAPE approach and SCORE objectives. This includes developing tailored curricula, fostering innovation, and promoting locally driven, sustainable solutions. The manager will engage directly with at least four country partners and coordinate a diverse team of internal and external stakeholders to deliver high-quality, impactful interventions.
Key Responsibilities
The manager will develop and operationalise the SCORE capacity strengthening framework, delivering content through varied formats including workshops, digital tools, mentoring, and peer learning. They will co-create capacity development plans through participatory assessments with partners, ensuring contextual relevance and ownership. They will also monitor implementation through regular visits, embed strong MEL systems, and support cross-country learning. Additional responsibilities include managing budgets and timelines, contributing to fundraising, ensuring safeguarding standards, and representing HelpAge in strategic forums.
Required Skills and Experience
Candidates must demonstrate proven experience in designing and implementing capacity building programmes using diverse methodologies. A strong background in organisational development, partner engagement, and experience with localisation commitments under the Grand Bargain or Charter for Change is essential. At least five years in mid-level management or advisory roles within INGOs or UN agencies is required. The role demands familiarity with MEL systems, financial literacy, strong communication skills, and a collaborative approach. The candidate should also be willing to travel across SCORE countries as needed.
Education and Qualifications
Applicants should hold a degree in international development, public policy, social sciences, or a related field, along with formal certification in adult learning and development. A postgraduate qualification is beneficial but not essential where relevant experience is strong.
Values and Core Competencies
The successful candidate will embody HelpAge’s commitment to inclusive and equitable collaboration across cultures and sectors. Key competencies include the ability to work collaboratively with partners, adapt to evolving organisational needs, support change, extend organisational impact, and promote diversity and inclusion.
Safeguarding and Safer Recruitment
HelpAge International prioritises the safety and dignity of all individuals it works with. The postholder is expected to prevent harm and abuse, report safeguarding concerns, and comply fully with safeguarding frameworks and training. Employment is subject to satisfactory references and screening checks, including misconduct disclosures and anti-terrorism protocols.
Application Process
Interested candidates should visit www.helpage.org for more details and submit their CV and cover letter to Jobs@helpage.org by Friday, 5 September 2025. Only shortlisted applicants will be contacted.
Conclusion
The Capacity Strengthening Manager position at HelpAge International offers a rare opportunity to combine professional expertise with meaningful global impact. Open worldwide and remote until 31 December 2028, this role provides long-term career stability while allowing you to lead initiatives that strengthen partner organizations and improve the lives of older people.
This is not just another managerial role—it’s a chance to influence capacity building, organizational resilience, and partnership development in humanitarian and development contexts. If you are passionate about empowering communities and creating systems that leave no one behind, this position could be the perfect fit for you.
Frequently Asked Questions (FAQs)
1. How long will the Capacity Strengthening Manager position last?
The role is available until 31 December 2028, making it a long-term opportunity.
2. Can applicants from any country apply?
Yes. The role is open globally and can be performed remotely.
3. What is the key responsibility of this role?
The main focus is on capacity strengthening—helping partners build stronger systems, improve efficiency, and deliver better programs for older people.
4. What qualifications do I need to be eligible?
Applicants should have proven experience in capacity building, partnership management, organizational development, and international humanitarian or development projects.
5. Is the role full-time or part-time?
It is a full-time position given its scope and responsibilities.
6. Can I work fully remotely?
Yes. The job is fully remote, though occasional travel may be requested for workshops or partner support.
7. Will HelpAge provide relocation assistance?
No. Since the position is remote, relocation is not required.
8. Who will I report to?
The Capacity Strengthening Manager will report to a senior program or technical lead within HelpAge International.
